SUBWAY®, Greater London & SUBWAY®, South Coast
“As the Development office for Subway® in Greater London we have been clients of Cranberry Communications for several years. We have always been particularly impressed with their customer service. The system they put in place in our London office works very well and any minor technical issues we encountered have always been resolved in a speedy and efficient manner. We recently added a new office in Winchester and installed the same telephone system which is now linked to our London system. Once again the implementation and the follow up customer service was very good. The team members at Cranberry Communications are always very helpful and friendly and we are very satisfied with the company.”
Shiva Kumar – Deputy Manager
UAE Exchange, London
“We have had numerous installations for multiple sites and on each and every occasion the complete service from Cranberry has been commendable. They understand our business, appreciate our requirements and deliver every time.”
Express Pipe Laying and Repairs Ltd, Hertfordshire
“On behalf of us all, I would like to extend my thanks to your team for the professional way that they handled our office move. Your engineer was extremely efficient and very helpful on the day of the move and has been a great help since getting the software completely up to date.”
Kate Woolterton – Practice Manager
Beechwood Surgery, Essex
“We have worked with Cranberry for 9 years and they have worked with us to try to get the best from our telephone system. We have built a rapport with the customer service team over this time, and they do their best to use their experience plus knowledge of our business to solve problems.”
Lance Wardill – Group IT Manager
Holden Group, Norwich
“Our 1st Unify system was installed back in 2006 and we have been very impressed with the whole team at Cranberry, so much so that we didn’t need to look elsewhere when we recently replaced it with our new Unify Phone system.”
Oxford Insurance, London
“I really like how easy and pain-free these guys make it. It’s a one stop shop – they sort everything: equipment, engineering and support as well as line rental and calls at a great price.”
Pete Offer – Telecoms Officer
NHS Greater Eastern CSU
“As a part of the NHS, it is so important that our communications are fully operational at all times, that’s why we have been a customer of Cranberry Communications for over a decade! The system install was smooth and with minimal problems over the years. We’ve undergone a lot of changes within our organisation recently and Cranberry have dealt with and catered to all our needs throughout – the Support team are always on hand whenever we need them.”
Upton Suffolk Farms – Bury St. Edmunds
“The Cranberry team are an absolute pleasure to deal with.”
Sam Webster – Operations Manager
Brightcloud Technologies, Daventry.
“We are new to Cranberry Communications this year and have been impressed with the install they carried out at multiple sites for us in June 2013. The engineers were knowledgeable and committed to the task. Downtime was avoided which is key to our business and when small issues did arise, their engineers worked very quickly to resolve them and stayed on site until we were entirely confident that everything was tested and working correctly. It was a big change and we are glad we’ve taken the steps to do business with Cranberry”
Andy Crane – Managing Director
Andy Crane Transport Ltd, Sandhurst, Berkshire
“Just wanted to drop you a quick note to thank you and your team for the outstanding service you have given Andy Crane Transport Ltd. After been broken into and the office ransacked where they managed to steal items including the telephone system from the wall, we were in fear of being without telephones for some time. You and your team not only sourced and supplied a replacement that day you also managed to get an engineer here as well to install and get it up and running, no mean feat, considering you are based in Norfolk ! Once again a big thank you from all of us.”
Kim Applegarth – Operations Director
Global Traffic Network UK & Europe, London.
“GTN (UK) Ltd have been with Cranberry since 2009 and we have just agreed to renew our service agreement with them. Cranberry provide timely support, at the level of expertise you need, when you need it most.”
AT Promotions Limited t/a Listawood, Norfolk.
“We have been in contact with Cranberry Communications since 2009 when our telephone system was first installed. They take care of the maintenance of our system, our lines and calls, call logging and call recording – Everything all in one place with one point of contact. Being on first name terms with the head of technical support just makes life really easy.”
Billington’s (Part of British Sugar Plc).
“Cranberry installed our Unify telephone system back in 2003. Our phones are vital to the smooth running of the business so that’s why we chose to buy a well-known, quality brand from a company with a great reputation for customer service. We are really glad we did this – We’ve had excellent value for money and would recommend Cranberry Communications without hesitation.”
Roger Williams – Chief Financial Officer
EMS-CHEMIE (UK) LTD, Stafford
“Cranberry gave us a first class service before, during and after the installation of our new Unify telephone system. Their onsite and back office installation and maintenance teams are a credit to their work ethic, they kept me informed as work progressed and were tenacious in ensuring that the installation process caused minimal loss of service. I would have no hesitation in recommending them to you.”
Edwin Jagger Ltd, Sheffield
“The team at Cranberry have always been really helpful. We value their simple, jargon-free approach and no-question-too-small attitude to customer service. We have been a customer for a number of years and feel as important now as we did on day one.”
eCrimes Ltd, London
“For many years we have been very impressed with Cranberry’s speed and professionalism when dealing with the differing requirements of the many sites we have worked with them to install. What a refreshing change, to deal with a communications company that takes care of everything and just makes life easy.”
Mark Manley – General Manager
Best Western Centurion Hotel, Bath
“We really value the support we receive from all the team at Cranberry Communications, their staff are friendly and their pricing is competitive and I am glad we will be working together for many years to come!”
Stephen John Ltd, Bury St. Edmunds
“Stephen John Ltd have worked with Cranberry Communications since 2008. Cranberry Communications assisted us to design a bespoke telephone system to handle all our incoming and internal calls within our client focused business. Cranberry Communications contact us regularly to advise us of new technology and resolve any external threats to our system. On occasion when we have required support their engineers talk us through procedures over the phone in straight forward language which usually resolves any issues or remotely make adjustments to our system to improve our clients experience. When a site visit is required they are prompt to attend and we are up and running again in no time with minimal disruption for our clients. Cranberry communications provide Stephen John Ltd. with an excellent service by individuals many who have been with the company as long as we have. Thoroughly recommended!”
Russell Newin Senior Network Administrator
Zetes UK, Maidenhead
“I can say with confidence that I would recommend Cranberry Communications to anyone. To run our business effectively we need a telephone system that just works perfectly full stop. With Cranberry, we have this all the time.”
Ned Steele – Tech Support Manager
Green Hippo, London
“It is great to find a business partner that is forward thinking, technically knowledgeable and can manage a strongly IT literate customer with such ease.”
Vincent Blackhall – IT/Network Administrator
“As I’m sure you recall, your company recently installed a new telephone system at our Wellingborough site. We came to Cranberry due to your reputation and so our expectations were high from the off. It has to be said however that you surpassed them with your efficiency and sense of urgency. I have been most impressed with the level of customer service you offer.”
Simon Skevington – General Manager
Ninja Tune – London
“We have been using Cranberry for almost 13 years now and have always found them to be friendly, reliable and efficient. I would not hesitate to recommend them to any small business.”
Hugh Murray – Director
Scott Bradbury Ltd – Newmarket, Suffolk
“We really feel that the team at Cranberry understand our needs as a local business. Whenever we have needed their help or advice they have given us just what we need. You won’t find any pushy salespeople here, just good honest advice, friendly staff and solutions that work.”
Luke Ritchie – IT Manager
The Philharmonia Orchestra – Waterloo, London
“We’ve worked with Cranberry for years, and we’ve been very happy with their level of customer service and technical expertise.”
Ian Jones – Group IT Projects Manager
Lindum Group Ltd
“We just wanted to get in touch with you to thank you all for your help from start to finish with the move at our new Peterborough Office. Providing us with over 50 extensions the extra training for our staff on the system was exceptional. We look forward to working with you again on the next project! Great Job, well done – everyone was really pleased."
Sam Webster – Business Operations Manager
The Open Reality Group
“We are new to Cranberry Communications this year and have been impressed with the install they carried out at multiple sites for us in June 2013. The engineers were knowledgeable and committed to the task. Downtime was avoided which is key to our business and when small issues did arise, their engineers worked very quickly to resolve them and stayed on site until we were entirely confident that everything was tested and working correctly. It was a big change and we are glad we’ve taken the steps to do business with Cranberry.”
Darren Maher – Business Systems Administrator
21st Century Technology Solutions Ltd, Croydon
“We engaged Cranberry to become our switch providers whilst building our new offices. They were originally chosen for their tailored solution to our needs and competitive pricing, however, it is their service and engineering that have really impressed. In the few occasions we have had to call upon them, they have been knowledgeable and thorough. Their staff are always personable, and issues have always been resolved within a reasonable timeframe”
A new ShoreTel system after a significant increase in the number of employees.
Praxsoft updates its customer support with OpenScape Office LX – resilient and scalable Unified Communications from Unify.
As with many retailers, Empire Cinemas has specific communication requirements in three main areas: Customer facing and servicing, Back office, Front of office.
Communication is key to Higgs & Sons’ success, they take pride in high levels of customer satisfaction, but an ageing telephony system resulted in clients calling a round robin of phone numbers to reach partners.
“We are delighted with the benefits that the new generation HiPath 3000 equipment brings. The integrated contact centre works very well and the training has really helped improve productivity in our office.” Richard Monk, MD.
Servoca relies on the telephone to stay in constant touch with business partners, candidates as well as the network on the whole 24/7. Servoca needed a reliable communications solution to live up to the demands of this busy environment.
Royal Agricultural Society of England Gains a Cash Cow with ShoreTel. Upgrading an aging digital telephony system in time for an office relocation to add flexibility and improve the Society’s services.
HiPath 3800 and OpenScape Office HX solution have enabled Horndean to cut telephony costs, improve customer service and boost employees’ efficiency.
Find out how a a fully hosted solution with predictable monthly costs and highly reliable uptime for 20 restaurants reduced the client’s phone bill by 35% while uptime has never been higher.
When North and South Trafford Colleges merged, the newly formed Trafford College needed a flexible and reliable system that would provide seamless communication across the college’s four sites.
Conservatree, a graphic design and print company, knew it wanted to find an alternative supplier that would offer an IP-based communications system at a reasonable price and not tie it into any future upgrades.