About

We have been leading experts in the Communication industry since 2001. We grew from programming and supporting digital phone systems, which seems miles away from our current deployments! Communications technology is fast-paced and always evolving and so is Cranberry.

Our consultants are specialists in networks, cloud solutions, IP communications & Internet connections enabling us to provide enterprise-grade unified solutions targeted specifically to the Small & Medium size organisation.

Our aim is to assist our customers in every aspect of their communication requirements, enabling them to have access to a wide range of technology partners but to have one point of contact for all their communication needs, a refreshing solution to the minefield of cloud phone systems, network solutions, internet and unified communications.

Nathan Welsby

Tier 2 Engineer

Mark Cockin

Head of IT Support & Tier 3 Engineer

Michael Mulvaney

Head of Technical Support & Tier 3 Engineer

Sally Morgan

Operations Director

Mark Nelson

Sales Director

Lucy Alexander

Inside Sales & Tier 1 Support

Lisa Hardy

Inside Sales & Tier 1 Support

Alison Harvey

Managing Director

Meet the team

Our specialist IP consultants design solutions to meet the bespoke needs of each client, incorporating advice on data connections, mobility solutions, cloud phone systems, desktop applications (unified communications) and the varied benefits of the handsets available from our handpicked vendors. - Professional advice is available for all aspects of the client’s communication requirements. No question is too daft and we will explain in a language that hopefully demystifies some of the extensive jargon in our industry.

Each new client is assigned a dedicated project manager who will manage and guide the client through the entire installation process. This close liaison enables each client/organisation to maximise the functionality of their new voice or data solution, with specific training requirements being accommodated, to ensure a smooth installation bespoke to the client’s requirements.

Our engineers are expertly trained by the manufacturers directly and are fully accredited to the highest standard. They have a wealth of experience in programming, installing and supporting cloud and IP phone system projects.

Our success is based on our in-depth knowledge of the manufacturer’s systems, the needs and current challenges and benefits expected by an SME organisation and our client’s satisfaction. As an SME company ourselves, we understand the desire for a cost-effective solution and strive to ensure that our clients can benefit from the efficiencies that modern communications can achieve.

Cranberry Customers

We’ve enjoyed working with Cranberry over the years on various phone systems and have always found them to be really helpful, quick in their responses and very capable when answering even the most obscure questions. When the pandemic arrived, it was clear we had to make a 180-degree turn and head towards a cloud contact centre solution much sooner than we had expected. We definitely consider Cranberry to be an extended part of our team and would happily recommend them to anyone

Organisation:
Swim England

Solution:
Contact Centre

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