Our pioneering voice and data solutions enable people and elevate performance. We help companies grow by delivering communications for the people most valuable to your business – employees, customers, and partners. Award winning Cloud Voice solutions, cutting edge Managed Networks, we inspire people to do more.
Our solutions are simple to manage, meaning you feel in control. Although we love hearing from our clients, it’s great to know you can make changes to your own set-up with little fuss.
We get it, choosing providers is hard and there’s lots of companies and providers offering so many solutions. At Cranberry we’ve been in the industry for over 20 years so we get how hard it can be. We think we have the perfect mix of value, experience and UK support to make sure your systems work as you need them too.
Whilst our systems have industry leading uptime sometimes things can go wrong! That’s where we come into our own, by default we offer 1, 2, 4 & 8-hour response times depending on the severity of your issue. However, we also offer immediate support for any major incidents, where we have anaverage response time of 15 minutes.
We’ve enjoyed working with Cranberry over the years on various phone systems and have always found them to be really helpful, quick in their responses and very capable when answering even the most obscure questions. When the pandemic arrived, it was clear we had to make a 180-degree turn and head towards a cloud contact centre solution much sooner than we had expected. We definitely consider Cranberry to be an extended part of our team and would happily recommend them to anyone
Organisation:
Swim England
Solution:
Contact Centre