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Business Broadband – SoGEA
Single Order Generic Ethernet Access - Broadband without a phone line
Until now you needed to have a traditional phone line installed to deliver broadband to a home or office, but SoGEA broadband doesn’t run over a phone line; instead, it uses the same fibre/copper network without the WLR (Wholesale Line Rental = Phone line) element.
SoGEA is offered at the same data rates as FTTC broadband. It delivers the same performance and has the same geographic availability. The only difference is the need for a phone line has been removed.
SoGEA is a dedicated line that delivers a broadband connection and includes an underlying version of a phone line. This means that customers moving to SoGEA from a phoneline-reliant broadband solution will need a voicecall service that uses VoIP (Voice over Internet Protocol) to continue tobe able to make and receive phone calls.
About SoGEA
How is SoGEA Broadband installed?
SoGEA uses the same technology as FTTC. The difference is, if you do not currently have a phone line, you will not need to install one to get up and running with SoGEA, reducing your operational costs significantly.
Is SoGEA Broadband fibre or copper?
SoGEA will be delivered to your premises using a mix of fibre optic cables and copper wiring. Fibre optic cables will be run from the exchange to a sidestreet cabinet, and the service is supplied from the cabinet to your property via copper cables.
What is the difference between SoGEA Broadband and FTTC (Fibre to the Cabinet) Broadband?
The main difference between the two technologies is that FTTC broadband requires a separate phone line, whereas SoGEA is provided on a single line. SoGEA is also considered to be more reliable option with a lower risk of downtime. However, FFTC can carry a data and voice service, whereas SoGEA can only carry data.
Business SoGEA Broadband services with the following options:
- Business Care – 22 clock hour fix time SLA
- Static IP address included
- Expedite the installation time for new circuits
- Regrade to different Broadband products
- Additional IP addresses can be added
- Pricing £37.99 per month + vat
Why Cranberry?
We get it, choosing providers is hard and there’s lots of companies and providers offering so many solutions. At Cranberry we’ve been in the industry for over 20 years so we get how hard it can be. We think we have the perfect mix of value, experience and UK support to make sure your systems work as you need them too.
UK Support
Whilst our systems have industry leading uptime sometimes things can go wrong! That’s where we come into our own, by default we offer 1, 2, 4 & 8-hour response times depending on the severity of your issue. However, we also offer immediate support for any major incidents, where we have anaverage response time of 15 minutes.
Cranberry Customers
We’ve enjoyed working with Cranberry over the years on various phone systems and have always found them to be really helpful, quick in their responses and very capable when answering even the most obscure questions. When the pandemic arrived, it was clear we had to make a 180-degree turn and head towards a cloud contact centre solution much sooner than we had expected. We definitely consider Cranberry to be an extended part of our team and would happily recommend them to anyone
Organisation:
Swim England
Solution:
Contact Centre
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