Inclusive UK Minutes on all plans
Inclusive UK SMS on all plans
EU Roaming to 48 countries at no extra cost
Uswitch surveyed thousands of customers with mobiles to discover what they thought of the mobile suppliers. Their responses determined the winners.
All O2 tariffs will be subject to an annual price increase based on the RPI rate published in February each year. The price increase will take effect on 1st April each year.
*Unlimited Data is subject to fair usage. The fair usage per SIM on unlimited tariffs is set at 650GB data usage per month.
**Unlimited Minutes & SMS are subject to fair usage. The fair usage per SIM is set at 3000 minutes & 3000 SMS per month.
***Please note - Roam Like At Home data usage is limited to 25GB per calendar month on Unlimited Tariffs and we will charge if usage exceeds 25GB at a rate of £0.0285 per MB.
Using your phone in our Europe Zone
When travelling to Europe, roaming in our the oO2 Europe Zone will be included in your UK allowance. So your minutes, texts, and data will work in our the O2 Europe Zone, just like they do at home.
You'll be able to make and receive calls and send and receive texts, like you'd normally do in the UK.
When you use data in any of the 48 countries in our Europe Zone you have your full UK monthly allowance available to you. It’ll come out of your monthly allowance, just like it would in the UK, as long as you’re on an eligible tariff.
Austria | French Guiana | Madeira | Portugal |
Azores | Germany | Ireland | Reunion** |
Belgium | Gibraltar | Isle of Man | Romania |
Bulgaria | Greece | Italy | Saint Barthelemy |
Canary Islands | Guadeloupe | Jersey | Saint Martin |
Croatia | Guernsey | Malta | San Marino |
Cyprus* | Hungary | Martinique | Slovakia |
Czech Republic | Iceland | Mayotte** | Slovenia |
Denmark | Latvia | Monaco | Spain |
Estonia | Liechtenstein | Netherlands | Sweden |
Finland | Lithuania | Norway | Switzerland |
France | Luxembourg | Poland | Vatican City |
*Not including Northern Cyprus
**Voice and text service only in Mayotte and Reunion
Available on O2 & Vodafone
The Connected Hub is our innovative and easy-to-use mobile customer portal that allows you to perform self-serving tasks such as adding/removing bars, SIM changes, as well as checking usage. This service is available for O2 and Vodafone customers only.
You will be able to see usage for the services across all SIMs. The portal displays usage in the current month for domestic & roaming usage, split further into Voice, Data and Events (SMS/MMS) and a summary of each for all numbers in your group is displayed across the top of the screen.
This overview is a summary of the numbers that are contained within your group. The usage and bars for each user can be viewed by pressing the eye icon:
Once you have selected the user, you can view their usage and apply or remove any bars as necessary.
For any bars that cannot be accessed, please contact us and we can apply/remove these for you.
Once your SIMs have been provisioned, you will be sent a welcome email with your log in details and a brief user guide.
We get it, choosing providers is hard and there’s lots of companies and providers offering so many solutions. At Cranberry we’ve been in the industry for over 20 years so we get how hard it can be. We think we have the perfect mix of value, experience and UK support to make sure your systems work as you need them too.
Whilst our systems have industry leading uptime sometimes things can go wrong! That’s where we come into our own, by default we offer 1, 2, 4 & 8-hour response times depending on the severity of your issue. However, we also offer immediate support for any major incidents, where we have anaverage response time of 15 minutes.
Cranberry have been great from start to finish. From sales through to aftercare, we cannot fault what Cranberry do. Product recommendations to improve the business have been ex c eptional, all at competitive rates. Quick response times, excellent customer s ervice, a great company ! Cranberry will definitely be our 1 st point of call for all future communication projects and upgrades.
Organisation:
Logistics
Solution:
Cloud Phone System, Network as a Service & Router