No credit card details required
Max 800 users
Optimise your workforce
Available as Cloud or on-premise
Dedicated account manager
Direct access to the support team
We get it, choosing providers is hard and there’s lots of companies and providers offering so many solutions. At Cranberry we’ve been in the industry for over 20 years so we get how hard it can be. We think we have the perfect mix of value, experience and UK support to make sure your systems work as you need them too.
Whilst our systems have industry leading uptime sometimes things can go wrong! That’s where we come into our own, by default we offer 1, 2, 4 & 8-hour response times depending on the severity of your issue. However, we also offer immediate support for any major incidents, where we have anaverage response time of 15 minutes.
We’ve enjoyed working with Cranberry over the years on various phone systems and have always found them to be really helpful, quick in their responses and very capable when answering even the most obscure questions. When the pandemic arrived, it was clear we had to make a 180-degree turn and head towards a cloud contact centre solution much sooner than we had expected. We definitely consider Cranberry to be an extended part of our team and would happily recommend them to anyone
Organisation:
Swim England
Solution:
Contact Centre