Mitel Connect focuses on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other and not have to focus on making the software work.
Cranberry has been a ShoreTel partner since 2011. Mitel acquired ShoreTel in 2017, at which point Cranberry became a Mitel Silver Partner.
The Mitel MiCloud Connect client is there when you need it, and stays out of the way when you don’t. The slim control panel can be compressed to fit your needs making it easy to interact and collaborate with others without taking up your entire screen.
Favourites: Quickly access the people and groups you interact with the most.
Event Wizard: Schedule calls and conferences and add presenters, agendas, invitations and more.
Integration: Outlook, G Suite and ICS calendars for presence, scheduling, meeting invitations and conferences.
Directory: Quickly locate contacts by name, number or extension and place a call.
Personal Preferences: Set presence (availability status) and personal call handling.
People: View co-workers’ presence and organize contacts into favourites and groups.
Messages: Chat with individual users or create group chats.
Ensure you never miss a call and save costs on hardware with Mitel MiCloud Connect for iOS and Android. The Mitel Connect mobile app brings together all of the call
With the mobile app, you can use your personal device without utilizing your carrier minutes. Calls are received and sent through your Mitel MiCloud Connect enterprise number so you never have to give your personal cell number, can quickly access your personal and Mitel Connect contacts and save on unnecessary carrier expenses.
- Dashboard: Easily view upcoming events, recent activities and join meetings in one click.
- An “in-office” communications experience from anywhere
- PBX Features: Stay connected on the go with features such as voicemail, hold, transfer and more.
- Work at home or from any remote location
- Wi-Fi/Cellular Call Handover: Never lose a call due to bad reception or Wi-Fi.
- Reduce costs and support BYOD seamlessly and securely
- Improve team communication and productivity
- Security: SRTP
Take the guesswork out of working together. With a great team collaboration tool with Mitel MiCloud Connect, you can stop wasting time switching between tools and searching for answers—bringing everything into one intuitive experience so you can focus on getting stuff done.
- Single interface for talk, chat, work streams, video, collaboration, conferencing, etc.
- Conversations mirrored across devices in real time
- Easy document sharing and notation
- Screen sharing
- Intuitive interface
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- Integrates with IT infrastructure
Add rich, collaboration capabilities to meetings, whether planned or impromptu, with video, desktop sharing, and document collaboration. Plus, you can make it possible for workgroups and others outside the business to share ideas and work together toward common project goals.
Every business has unique communications needs. MiCloud Connect’s UC features are packaged into three different profiles so you can subscribe to the features right for your business. Mitel gives you the flexibility to mix and match service levels, allowing you to easily adapt to changing business demands as they arise. Pricing plans are outlined below:
Monthly Cost
£10.50 Plus £38.00 activationIdeal for a lobby phone
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2000 UK Minutes per month
Direct Dial (DID) phone number PBX Features
Connect Portal (end-user /administrative online interface)
Voicemail
Voicemail-to-email notification with WAV file
Audio Conferencing (ad hoc 3-party)
"Find Me" call routing options (a.k.a. "mobile extension")
Branded launch communications
Monthly Cost
£15.99 Plus £38.00 activation
Unlimited UK minutes per month
Audio Conferencing 8-party
Desktop Sharing 4-party
Video Conferencing 8-party
Instant Messaging
Presence
Softphone
Outlook® / G Suite® Integration
Web & App Dialers
Mobile App
Monthly Cost
£20.99 Plus £38.00 activation
Unlimited UK minutes per month
Audio Conferencing 25 - party
Desktop Sharing 25 - party
Video Conferencing 12-party
Voicemail Transcription
Salesforce® Integration
Monthly Cost
£27.99 Plus £38.00 activation
Unlimited UK minutes per month
Audio Conferencing 100 - party
Desktop Sharing 100 - party
Video Conferencing 24-party
Call Recording
7 Years Archiving
Operator/Reception Console
Successful relationships start with a first step
Find business voice over IP (VoIP) phones ranging from entry-level phones to sophisticated IP phones and devices with cordless handsets and headsets.
Intuitive desktop App with seamless integration with Outlook/Office 365 and Google G-suite contacts.
Time Saver- integrated softphone, Web dialer, click to call, and One-click meeting joining - for PC & Mac
Supports up to 24 participants simultaneously
HD Quality - with Screen sharing and a unique meeting ID per session
Easy to Setup, Easy to join with no capital expenditure or on-premises infrastructure required
Dashboard: Easily view upcoming events, recent activities and join meetings in one click.
PBX Features: Stay connected on the go with features such as voicemail, hold, transfer and more.
Wi-Fi/Cellular Call Handover: Never lose a call due to bad reception or Wi-Fi.
Mitel Connect allows a user to quickly and easily find contacts, check their availability and connect with them via phone, IM, video, screen sharing or conference
Never miss a call anywhere on any device
Improve productivity
1 user experience
Simple, secure & scalable
Makes moving to the cloud easy
Integration with Salesforce, G-suite and many other apps
Video, voice, chat, mobility - all in one service
Collaborate with teams from anywhere
Mitel MiCloud Connect is designed to increase productivity, bring distributed teams together and enable on-the-go workers.
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