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Mitel MiCloud Phone System

Cloud Voice | Managed Networks | Wi-Fi | Internet


Talk, Chat & Collaborate with Mitel Connect

Mitel MiCloud Connect is a fully-featured communication and collaboration solution that empowers users to work more efficiently and productively no matter their location.

Mitel Connect focuses on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other and not have to focus on making the software work.

Cranberry has been a ShoreTel partner since 2011. Mitel acquired ShoreTel in 2017, at which point Cranberry became a Mitel Silver Partner.


  • MiCloud Connect App
  • MiCloud Connect Mobility App
  • MiCloud Connect Collaboration
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Mitel MiCloud Connect Client Dashboard

The Mitel MiCloud Connect client is there when you need it, and stays out of the way when you don’t. The slim control panel can be compressed to fit your needs making it easy to interact and collaborate with others without taking up your entire screen.

Favourites: Quickly access the people and groups you interact with the most.
Event Wizard: Schedule calls and conferences and add presenters, agendas, invitations and more.
Integration: Outlook, G Suite and ICS calendars for presence, scheduling, meeting invitations and conferences.
Directory: Quickly locate contacts by name, number or extension and place a call.
Personal Preferences: Set presence (availability status) and personal call handling.
People: View co-workers’ presence and organize contacts into favourites and groups.
Messages: Chat with individual users or create group chats.

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MiCloud Android_iPhone

Bring Mitel Connect with You Wherever You Go

Ensure you never miss a call and save costs on hardware with Mitel MiCloud Connect for iOS and Android. The Mitel Connect mobile app brings together all of the call handling, conferencing and directory features of your Mitel Connect desk phone so users can work from anywhere.

With the mobile app, you can use your personal device without utilizing your carrier minutes. Calls are received and sent through your Mitel MiCloud Connect enterprise number so you never have to give your personal cell number, can quickly access your personal and Mitel Connect contacts and save on unnecessary carrier expenses.

- Dashboard: Easily view upcoming events, recent activities and join meetings in one click.
- An “in-office” communications experience from anywhere
- PBX Features: Stay connected on the go with features such as voicemail, hold, transfer and more.
- Work at home or from any remote location
- Wi-Fi/Cellular Call Handover: Never lose a call due to bad reception or Wi-Fi.
- Reduce costs and support BYOD seamlessly and securely
- Improve team communication and productivity
- Security: SRTP

MiCloud Android_iPhone

Mitel Connect Team Collaboration Software

Take the guesswork out of working together. With a great team collaboration tool with Mitel MiCloud Connect, you can stop wasting time switching between tools and searching for answers—bringing everything into one intuitive experience so you can focus on getting stuff done.

- Single interface for talk, chat, work streams, video, collaboration, conferencing, etc.
- Conversations mirrored across devices in real time
- Easy document sharing and notation
- Screen sharing
- Intuitive interface
Single way to reach employees
- Integrates with IT infrastructure


Add rich, collaboration capabilities to meetings, whether planned or impromptu, with video, desktop sharing, and document collaboration. Plus, you can make it possible for workgroups and others outside the business to share ideas and work together toward common project goals. 


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MiCloud Connect service Plans

Every business has unique communications needs. MiCloud Connect’s UC features are packaged into three different profiles so you can subscribe to the features right for your business. Mitel gives you the flexibility to mix and match service levels, allowing you to easily adapt to changing business demands as they arise. Pricing plans are outlined below:

MiCloud Connect

LOBBY License

Monthly Cost

£10.50 Plus £38.00 activation

MiCloud Telephony Entry level user

Ideal for a lobby phone

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2000 UK Minutes per month

  • Direct Dial (DID) phone number PBX Features

  • Connect Portal (end-user /administrative online interface)

  • Voicemail

  • Voicemail-to-email notification with WAV file

  • Audio Conferencing (ad hoc 3-party)

  • "Find Me" call routing options (a.k.a. "mobile extension")

  • Branded launch communications

MiCloud Connect


Monthly Cost

£15.99 Plus £38.00 activation
As MiCloud Telephony

PLUS all the following features:
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Unlimited UK minutes per month

  • MiCloud Connect Client

  • Audio Conferencing 8-party

  • Desktop Sharing 4-party

  • Video Conferencing 8-party

  • Instant Messaging

  • Presence

  • Softphone

  • Outlook® / G Suite® Integration

  • Web & App Dialers

  • Mobile App

MiCloud Connect


Monthly Cost

£20.99 Plus £38.00 activation
As MiCloud Essentials

PLUS all the following features:
old-typical-phone (1)

Unlimited UK minutes per month

  • Audio Conferencing 25 - party

  • Desktop Sharing 25 - party

  • Video Conferencing 12-party

  • Voicemail Transcription

  • Salesforce® Integration


MiCloud Connect

ELITE License

Monthly Cost

£27.99 Plus £38.00 activation
As MiCloud Premier

PLUS all the following features:
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Unlimited UK minutes per month

  • Audio Conferencing 100 - party

  • Desktop Sharing 100 - party

  • Video Conferencing 24-party

  • Call Recording

  • 7 Years Archiving

  • Operator/Reception Console


Get in touch

Cloud Voice copy-1Email us at



Call us on

01553 666100


Email Support at



Request Quote

Successful relationships start with a first step


Mitel MiCloud Connect IP Phones Prices

6920-6940-6930-Mixed_w Connect v2Find business voice over IP (VoIP) phones ranging from entry-level phones to sophisticated IP phones and devices with cordless handsets and headsets.

MiCloud IP Phones Pricing

Mitel MiCloud Connect Apps

MiCloud Connect makes it easy to interact with others in ways that you prefer.

Robust communications and collaboration tools, and easy-to-use UI allow you to connect with others from anywhere, on any device.


MiCloud Connect is designed to be the most reliable, flexible and intuitive business communications solution. Mitel brings a fundamentally different approach to phone system technology and the user communications experience to create a seamless delivery of services and applications that work today and adapt gracefully as your business needs change in the future.

Below are a selection of resources for the MiCloud Connect Cloud Phone System:

Mobility App Brochure

Call Recording Brochure

MiCloud Quick View Datasheet


Mitel Connect - Phone, Chat, Video & Collaboration All in One


  Desktop App

  • Intuitive desktop App with seamless integration with Outlook/Office 365 and Google G-suite contacts.

  • Enhanced Productivity with availability status (presence), instant messaging, visual voicemail and much more.

  • Time Saver- integrated softphone, Web dialer, click to call, and One-click meeting joining - for PC & Mac

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  Video Conferencing

  • Supports up to 24 participants simultaneously

  • HD Quality - with Screen sharing and a unique meeting ID per session

  • Easy to Setup, Easy to join with no capital expenditure or on-premises infrastructure required

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  Mobile App

  • Dashboard: Easily view upcoming events, recent activities and join meetings in one click.

  • PBX Features: Stay connected on the go with features such as voicemail, hold, transfer and more.

  • Wi-Fi/Cellular Call Handover: Never lose a call due to bad reception or Wi-Fi.

Your single source for cloud communications


Mitel MiCloud Connect brings together all of your communications and collaboration tools into one simple interface.

Mitel Connect allows a user to quickly and easily find contacts, check their availability and connect with them via phone, IM, video, screen sharing or conference calling, without having to open a separate window or log in to new applications.

  • Never miss a call anywhere on any device

  • Improve productivity

  • 1 user experience

  • Simple, secure & scalable

  • Makes moving to the cloud easy

  • Integration with Salesforce, G-suite and many other apps

  • Video, voice, chat, mobility - all in one service

  • Collaborate with teams from anywhere

Mitel MiCloud Connect is designed to increase productivity, bring distributed teams together and enable on-the-go workers.

Get Pricing Here
Contact us HERE

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